Learn why Houstonians have been trusting this family-owned window replacement business for 25 years
When it comes to enhancing your home, the importance of quality windows cannot be overstated. Not only do windows contribute to energy efficiency, security, and comfort, but they also play a crucial role in withstanding the unique challenges posed by Houston’s climate, including hurricanes, storms and extreme temperatures.
Having your windows replaced shouldn’t be complicated or overwhelming. With high-quality windows and the right experts to install them, window replacement should be simple and stress-free for the homeowner. That was the idea behind Advanced Window Products when it opened over 25 years ago.
“From the beginning, I wanted to focus on customer service,” said Michael Wright, president and owner of Advanced Window Products. Advanced Window Products is a family-owned business dedicated to providing high-quality vinyl windows and exceptional service throughout the greater Houston area. “I knew there was a better way of doing business that put the customer first.”
By focusing on the quality of the windows, their expert installation and a true lifetime warranty – instead of spending big bucks on advertising, which passes costs along to the customer – Wright knew the results would speak for themselves. And today, about 80% of AWP’s business comes from referrals from satisfied customers.
Benefits of high-quality vinyl windows
In the greater Houston area, the threat of hurricanes looms large, making the choice of high-quality windows a matter of vital importance. Advanced Window Products understands the unique challenges faced by residents in hurricane-prone regions. Homeowners who choose AWP’s hurricane windows benefit from exceptional protection against high winds, flying debris and severe weather conditions. These windows are designed and rigorously tested to meet and exceed the stringent standards required to endure the most severe storms, including Category 5 hurricanes. By investing in these robust windows, you are safeguarding your home, minimizing the risk of property damage and ensuring the safety and security of your family.
“The quality of our windows is second to none,” noted Wright.
In addition to hurricane windows, AWP offers a wide selection of top-tier quality vinyl windows that offer myriad benefits. These windows provide excellent energy efficiency, reducing the strain on your cooling and heating systems year-round. By minimizing air leakage and heat transfer, these windows help you maintain a comfortable indoor environment while lowering energy consumption and utility bills.
Moreover, AWP’s windows contribute to noise reduction, offering a tranquil haven amidst the bustling city or coastal life. Their advanced construction effectively dampens external noise, allowing you to enjoy a peaceful and serene living space.
With AWP’s expertise, you can create a haven that shields you from the outside world while maintaining a beautiful aesthetic. “Replacing the windows gives your whole home a facelift,” said Wright. “It updates the look of your home. One of the things I love about our windows in particular– there is a lot more glass and a lot less frame, making them more visually appealing.” A variety of styles and colors are available to match your home’s style.
The art of professional window installation
Professional, expert installation is just as important as choosing high-quality windows. Wright credits his team of highly skilled and experienced professionals as one of the attributes that sets AWP apart from other window installers. These experts go the extra mile to ensure a seamless installation process, from start to finish. Not only do they complete the installation with precision and efficiency, but they also take pride in their cleanliness, professionalism and thoroughness.
“Our installers are professionals with many years of experience,” said Wright. “We don’t leave a big mess in the house; we clean as we go. We take extra steps – we move furniture, we cover the furniture and the floor, we take down the blinds, and we reinstall them… the homeowner has to do absolutely nothing.” As an added convenience, AWP even takes care of re-installing alarm systems, eliminating the need for additional steps and saving customers valuable time, effort and cost.
Unmatched, “no fine print” lifetime warranty
One aspect that truly sets Advanced Window Products apart from other window replacement companies in Houston is their exceptional lifetime warranty. Unlike other warranties, AWP offers a “no fine print” warranty, which means there are no extra charges or hidden fees. This all-inclusive warranty covers both windows and installation, including labor costs for any necessary replacements.
“We want our customers to have peace of mind knowing that their investment is protected for a lifetime,” said Wright. “If you need caulking, anything – we come out, no questions asked. I’ve had customers who had their windows installed 17-18 years ago call and are pleasantly surprised that their lifetime warranty is in fact just that.”
As Wright pointed out, “You don’t know how good a warranty is until you need it.”
Customer-centered approach
If you’re thinking about getting your windows replaced, the first step is to schedule a consultation for a free estimate. From the moment you request an estimate, Advanced Window Products focuses on delivering a seamless and stress-free customer experience.
“We do not do high-pressure sales,” emphasized Wright. “We don’t want anyone to have any regrets – this is an important decision. Some companies start with a higher price, give you the runaround, stay for two or three hours before coming down on the price numerous times… that’s not us. We give you the best price we can up front; no tricks or games.”
AWP’s knowledgeable team first aims to understand what you want to get out of your windows, so they can guide you through the selection process, helping you find the perfect windows for your home. Once you’ve made your choice, their installation experts work diligently to transform your vision into reality, ensuring every detail is meticulously executed. Throughout the entire process, AWP’s commitment to customer satisfaction shines, providing a hassle-free experience.
“There’s a difference in being family owned and operated – there’s a lot more care involved. The customer is not a number to us. Never has been. That just comes naturally to us,” said Wright. “Whether you buy five windows or fifty, it’s important to us that all customers are treated with the same respect and dignity. That’s one of the foundational things we set out to do when we opened, and it’s as true today as it was then.”
This customer-centric philosophy has garnered Advanced Window Products over 800 positive reviews from customers in the greater Houston area, and is one of the reasons AWP has been nominated as a finalist for this year’s Houston Chronicle Best of the Best list.